Dear Surf@Home Customer
After three amazing years of providing home internet service to customers like you, we have made the hard decision to discontinue our Surf@Home service on February 20.
We started offering Surf@Home with a vision to provide low cost internet to consumers across Kenya. At this time, we have made the decision to focus our company efforts to deliver low cost internet via our 1200 public Wi-Fi hotspot locations nationwide under the Surfspot and Express Wi-Fi by Facebook provided by Surf brand names.
What does this mean for you?
We will take M-PESA payments for service subscriptions until Monday, January 21, 2019 at 10am. Till number 285485.
Your service will end 30 days after your last payment. Please note that if you have an active service and you make a payment, service will still end 30 days after your last payment.
You may return your in-home router to Surf until March 8, 2019 in order to get your 500 KSH deposit returned. Call 0709 313 100 for more details on where and when you can return it.
Our final day of service is February 20, 2019.
We are sad to let you go, but it has been our pleasure serving you and we look forward to doing so again in the future.